Meet Bernie. Bernie, like most grandparents, would do anything to help his grandchildren. That’s why when he received a phone call from someone claiming to be his grandson, Bernie didn’t hesitate to take action when he heard significant financial help was needed due to an emergency situation.
Bernie went to Western Union and arranged a money transfer, trusting that it would assist his grandson in his time of need. Western Union identified the transaction as potentially fraudulent, and placed it on hold until they could speak with Bernie personally.
Scammers frequently play on their victim’s emotions, which is how even those most intelligent and vigilant people, like Bernie, can fall victim to fraud. At Western Union, compliance is not merely a department or a set of rules to follow, it is embedded in our culture and a fundamental part of the way we do business. We are sharing Bernie’s story to help others learn how to spot fraud.
Learn how to report fraud, like this common Grandparent Scam, by visiting https://www.wu.com/fraudawareness.
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